The Senior RV Technician will be responsible for performing diagnostic assessments and completing all necessary repairs on Class A, Class C, camper vans/truck campers, travel trailers, pop-ups, and fifth wheels. All work will need to be performed efficiently and accurately and be accompanied by detailed documentation certifying actions taken. While this is not an exhaustive list, the following are some essential duties:
- Perform electrical, plumbing, carpentry, and appliance maintenance on a variety of vehicles in work bays that are covered/indoors
- Provide excellent customer service when engaging clients & leadership alike
- Repair and install add-on features such as satellite systems, backup systems, awnings, generator systems, etc.
- Maintain a safe and clean work area for team members and clients
- Track all parts and materials used in repairs or replacements
- Share updates with the Service Advisor on progress and provide recommendations if the repair order needs to be adjusted
- Safely maneuver vehicles in and around shop bays and road test vehicles as needed
- Ensure that the final work product meets quality standards and is inspected by Service Advisor or designee
- Assist in mentoring RV technician trainees as needed
- Attend staff meetings, training, and educational classes as requested
- Accurately maintain timecard
- Uphold Federal, State, and local regulations (i.e., disposal of hazardous waste)
- Other duties as assigned by the Service Manager or General Manager